Capstera.com’s Enterprise Value Streams are high-level business flows that capture the key processes of a typical enterprise. The enterprise value streams will act as a starting point for business architects and process modelers to create deeper and more detailed process maps. The Enterprise Value Streams deliverable features critical flows from across the enterprise and is about ~300 PowerPoint slides. The Enterprise Value Streams deliverable supplements and complements the capability model – a capability is about “What,” and the value stream is about the “How.”

The Enterprise Value Streams deliverables include about 25 end-to-end, outcome-driven Value Streams and about 265 Major Processes across 25 categories. 

(Please note that Enterprise Value Streams combine end-to-end Value Streams and major Processes. The Processes resemble value streams and are not detailed swim lane maps. As Enterprise Value Streams is a digital product, we do not accept returns or issue refunds. Please read the product description carefully before purchasing.)

Value Streams in Business Architecture refer to a start-end sequence of activities that create and build value for a stakeholder. These activities collectively define how an organization operates to achieve its business goals. By identifying and analyzing these streams, businesses can understand their processes better, find areas for improvement, and develop strategies for increasing efficiency and effectiveness.

Value Streams are valuable because they provide a holistic, end-to-end perspective on the organization’s operations, encompassing both customer-facing and internal activities. They help organizations to align their activities with their strategic objectives, understand the interdependencies between different operations, and identify potential bottlenecks or inefficiencies. This understanding can aid in strategic decision-making, process improvement, and innovation, enhancing customer value and competitive advantage.

Use cases for Value Streams include process optimization, which can identify inefficiencies or redundancies that could be eliminated to streamline operations. In strategic planning, they help visualize how different parts of the organization contribute to overall goals, supporting the alignment of resources and activities. They are also essential in change management, where understanding the current value streams is a prerequisite for designing new ones to support a desired future state. Furthermore, customer experience management allows organizations to understand and improve the customer journey, enhancing satisfaction and loyalty. Lastly, digital transformation initiatives help identify areas where technology can be used to automate or enhance processes, improving productivity and agility.

Business Capabilities and Value Streams are the yin and yang of business architecture. Crossmapping capabilities to value streams and vice versa and value stream mapping to systems provides insights for transformation.

What does the Enterprise Value Streams deliverable include?

• The Enterprise Value Streams deliverables include about 25 end-to-end, outcome-driven Value Streams and about 265 Major Processes across 25 categories. 
• Each Value Stream and Process are high-level flows decomposed to one level of details in PowerPoint format. 
• The Enterprise Value Streams product spans all critical areas of an enterprise.
• The value streams are generic and can be useful as a starting point for any industry.
• The enterprise value streams are simple PowerPoint slides and include straightforward flows in a single layer. (These are not nested multi-layer process maps.)

What is the Value Streams deliverable, and what does it not include?

• The Value Streams here are NOT the typical LEAN value streams that focus on eliminating waste and cost.
• These are NOT detailed process maps with intricate swim lanes and do not follow the SIPOC (Supplier, Inputs, Process, Output, Customer) standard.
• The deliverable does not follow any structured modeling language or notation such as UML or BPMN etc.

Enterprise Value Streams List:

Research to Product Ideas
Idea to Prototype
Prototype to Product Launch
Raw Materials to Finished Product
Product Launch to Sunset
Awareness to Purchase
Prospect to Customer
Messaging Concepts to Marketing Campaigns
Create Spark to Advertising Campaign
Order to Cash
Procure to Pay
Hire to Retire
Candidate to Employee
Quote to Sale
Record to Report
Journal to Financial Close
Work to Pay (Compensation)
Sales Order to Fulfillment
Order to Delivery (E-commerce)
Complaint to Resolution
Customer to Advocacy
Business Need to IT Enablement
Initial Job to Career Progression
Strategy to Execution
Data to Decision

Enterprise Value Streams – Major Process Categories

The following are Major Process categories. Each category includes multiple major processes and comprises about 265 workflows. 

• Strategy and Planning
  Marketing and Sales
  Operations
  Finance
  Human Resources
  Information Technology
  Risk Management
  Compliance
  Sustainability
  Research and Development
  Production and Manufacturing
  Supply Chain Management
  Channel and Distribution Management
  Digital Marketing
  Digital Transformation
  Omnichannel Commerce
  Product Management
  Program and Project Management
  Enterprise and Business Architecture
  Mergers and Acquisitions
  Reporting and Analytics
  Customer Management and Customer Service
  Vendor Evaluation and Selection
  Knowledge Management
  Product Portfolio Management
  Pricing and Revenue Cycle Management
  Real Estate and Facilities Management
  Information and Cybersecurity
  Ecosystem and Partner Management
  Business Process and Performance Management
  IT Service Management

(Please note the actual terminology of value streams and the grouping may be different than depicted here.)

Caveats:

• As the Capstera Enterprise Value Streams Model is a digital product, there are absolutely NO Returns.
• Depending on your industry, the specific value streams, processes, and practices you follow, some of the value streams may not be relevant to you.
• If you are a consultant or a consulting company, there is a different pricing, license, and terms.
• Sold on an as-is basis, and we offer no warranties.
• This sale does not include implementation help or support. If you need professional services assistance, please contact us.
• Please review our standard Ecommerce Store Terms and Conditions.