HR Operating Model Archetypes




Capstera’s HR Operating Model Archetypes is a conceptual outline of some possible operating models that may be suitable for the Human Resources function in various enterprises. Operating model decisions always are based on a variety of internal and external factors, as well as the strategic intent and operational considerations. Please note that this deliverable is not an implementation cookbook, but more of a conceptual overview of operating models.

HR Operating Model Archetypes Deliverable Outline:

The HR Operating Model Archetypes is a PowerPoint presentation with:

  • An overview of the changing HR landscape, a list and description of the typical operating model types, and an analysis of the characteristics and applicability to a particular enterprise.
  • A discussion of the concept of operating model, its features, impact and operational implications
  • Specific Human Resources Operating models, their features, and constraints, and what is the appropriate situation and company profile where the operating model may be relevant.
  • Suggestions on how to pick the right operating model and what factors should drive the decision.
  • A brief overview of secondary types of HR operating models.

Use and Value of HR Operating Model Deliverable:

  • Capstera HR Operating model archetypes deliverable can act as a conceptual underpinning to ponder over the appropriate operating model for your human resources function.
  • The archetypes can be modified and customized to your firm’s unique needs and considerations.
  • The right operating models conform to your strategic intent and helps drive the structure, processes, and systems in the right manner.


  • We cannot accept refunds or returns as the products are digital deliverables.
  • Please realize that in some circumstances, a generic capability model may or may not be fully applicable.
  • We do not offer any implied or explicit warranties and is sold on an as-is basis.
  • The sale does not include customization or implementation help.
  • Please review our standard terms of service

Need Customization Help?

Definition of an Operating Model:

An Operating Model is a way to bridge the gap between Strategy and Execution. It is a blueprint for how resources can be organized and orchestrated to get the most out of the organization. Please click over to learn about the design principles of operating models.

The Operating Model help set the direction for:

  • The shape and size of the business function
  • Where to draw the boundaries for each line of business?
  • How people work together within and across these boundaries?
  • How will business generate value?
  • What norms and behaviors should be encouraged?

Does a generic operating model archetype meet our unique needs?

We acknowledge every enterprise is unique regarding how the human resources function operates and is structured. However, while there may be divergence at the edges, there is much convergence at the core between most firms. You need to prospect, recruit, hire, pay, manage and grow your employees – the differences may be in the relative emphasis on the key value streams and absence or presence of specific capabilities and competencies based on your unique needs.

Last but not the least, we do not expect our Operating Models to fit you 100%. We expect you to take this as a straw model or a base and a springboard to achieve the level customization and specificity you desire.

Why should I pay for this deliverable?

The Value of Time Spent:

Typically, it takes a team of half-a-dozen high-value resources to conceptualize and compose an HR Operating Model Archetypes

  • Human Resources Functional SMEs
  • Strategy team members
  • Business and Enterprise Architects

Deriving the full cost of the time for these resources is easy to calculate.

Opportunity Cost:

In addition to the time spent and the associated costs of drafting routine Operating models from the blue-sky approach, you also have an opportunity cost of not spending time on other important issues.

A slate of customizable operating model archetypes as a starting point will allow you the luxury of spending the balance of your quality time in conceptualizing and crafting the specific and unique aspects of your company and incorporate them to influence the shape of your operating model.

This also allows the SMEs to do their “Day Job.”


Instead of spending time whiteboarding ideas and debating finer points of operating models from a blank slate, a baseline operating model helps accelerate time to value and expedites implementation.


HR Operating Model Archetypes