Client: A Fortune 100 firm.
Situation: There was a lack of consensus and support among the senior leaders to business architecture, given the fact it overpromised and underdelivered in the past.
Solution: Capstera created a results-focused and outcome-driven business architecture practice principles from the hitherto focus on artifacts. A simplified process and journey along the maturity curve, along with a lightweight governance model were proposed.
Outcome: Business architecture has become an integral part of how teams frame project needs and the firm has embarked on an endeavor to tune the operating model based on capability clusters.
“Today, we can see that strategy, structure, capabilities and systems being in sync to deliver business outcomes,” - Business Architecture Lead