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Business Architecture Drives Business and IT Alignment

Business Architecture Drives Business and IT Alignment

Business Architecture Drives Business and IT Alignment: 

One of the biggest benefits of capability mapping and business architecture is the alignment it fosters between business and technology.  Let’s look at how business architecture drives business and IT alignment. 

While it is not an exact science, business architecture and capability models offer an opportunity to align the folks from two different planets with a common language and a level of abstraction that is business-friendly, and yet actionable by IT. 

Some of the common frustrations go like this: 

“Business doesn’t get it. Wanting an”Amazing” piece of software is not really actionable. We need real requirements.” 

“Rather than telling my buy software ABCD, can you please tell what you are trying to achieve?”

“How much documentation do we need to provide? We have a business to run. Furthermore, all we want is rather simple – build XYZ like our competitor PQRS”

“Why does that button on the website cost a million dollars? Anything we touch costs a zillion and take eons.”

Of course, there are several reasons and not all can be fixed with business architecture and capability modeling. However, here is how you can align business and IT teams using the tenets of business architecture. 

  • Business capabilities, as we all know, define the “What” a business does. So this business-friendly nomenclature helps business understand the concept of business capabilities. And capabilities, at a sufficient level of abstraction, and a detailed-enough granularity help teams be on the same page. 
  • In most companies, projects are funded and formed to write requirements. Instead, if there is a concept of drafting requirements as improvements/evolution anchored to capabilities, rather than standalone and silo’ed requirements, it will result in a backlog of how capabilities need to be improved.  When the backlog of capability enhancement/evolution reaches a critical mass, firms can carve out projects to execute on the capability-centric requirements. 
  • Mapping Value Streams and Processes to Capabilities, and both in turn to Applications/IT Services (SOA/REST et al), provides a multi-dimensional and holistic perspective of what needs to be done, how it needs to be done, and which system powers the what and the how.  

Do you agree that business architecture drives business and IT alignment?  In addition to business architecture how to ensure that business and IT teams are aligned and are on the same page. 

Here are some tools that will help you with business architecture and capability mapping. 


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